Here we will try to answer any questions or issues you may have regarding fitting, design or even postage.
Q. I have an idea for a new product can you make it?
A. Yes of course. As long as it has not been copied from another source we can create a new item for you based on your idea.
Q. Where do i add the details for customisation??
A. all products that are customizable have a box on the product page to fill in if it does not have one it will not be customizable.
Q. I have received my kit today and there’s lots of bubbles in it what should i do?
A. During transit and especially in cold weather decals will bubble. Don’t worry this is completely normal and we will show you how to resolve this in a quick video on our how to page.
Q. How can i print my invoice?
A. Log into your account and view your order history where you will find any invoices for purchases you have made.
Q. Whats the dispatch time on your orders?
A, We aim to dispatch all orders within 3 working days depending on how busy we are it may be longer or it may be shorter. (most orders are shipped within 2-3 days)
Q. Can i track my order?
A. If you have chosen to upgrade your postage to recorded delivery you can find your tracking info on your account page. All other mail is sent by standard hermes parcel.
Q. Can you make different signs for parking etc?
A. Yes of course, We can make signs to your specifications and colours just contact us.
Q. Do you supply correx boards?
A. We can supply correx boards but only in minimum quantity’s due to the fact they are so fragile and can be easily damaged during shipping.
Q. I would like a car window decal but not sure if it will fit?
A. All sizes are listed on the items pages if you are unsure please measure your window to ensure it will fit if not we can always adjust the size to fit for you.
Q. I ordered something by mistake what can i do?
A. If it’s already been made Sadly we Don’t accept returns on most items as they are custom made but can under special circumstances accept non customised orders.
Q. How do i fit the door magnets?
A. Magnets MUST be applied to a flat surface and not over any plastic trims etc. If you have a gap under the magnet this will only act like a parachute, when you move along and the magnet will fly off. So please only attach to the metal panel.