Returns are only accepted on non customised items.
You will need to notify us of the issue within 48hrs of receipt of goods by email and explain the issue with photographs.
Any item customised with personal details is non returnable unless damaged in transit.
Where possible take images of the damage before opening the package.
We may just replace the damaged item without any need for return.
Used items.
Used items cannot be returned unless a manufacturing fault has been the cause of fault.
We strive to resolve any issue as soon as possible and understand it can be frustrating.
If you choose to return an item you will be liable for any return costs until we have assessed the fault or issue. at which time we may refund the postage or forward a new item.
